Technical Support by Email is free for one year from the date of purchase. You can purchase an annual support agreement for an additional amount that gives you full phone support and free upgrades for one year after your purchase. We use the web to train customers on using the software and get them up and running fast. This is really a great value to our customers because it brings you to our web server from your PC so we can talk by phone and you can see a live program and see how it works live. You can ask questions and we can show you how to make it work. No reading boring manuals  and books written for geeks. Real live one on one training that will teach you the basics and start you out working the software and costing out menus.

Basic Support by Email      Free

You can submit questions by email at any time and one of our Tech Support or trainers will email you back a solution to your question. Details are included with the CD and Users Guide you receive after purchasing one of our software packages.

Premium Support   $299 

This includes free support by phone for one year and free software upgrades for two years. You can take with a tech person or a trainer live by phone and web conference any time during the 12 month period of the agreement. This includes additional web training and phone support when you need it. If you are a multiple location customer this fee is per location.